Heritage Center COVID-19 Update

There’s nothing more important to us than the health and safety of our residents, so we wanted to share important information with you about our continuous preparations for the Coronavirus (COVID-19). Please keep in mind this is a rapidly evolving situation and our plans and protocols will change quickly. As we move forward, we will continue to keep you informed by sending alert text message updates and will continue to update this page. Be advised, you cannot respond to the text messages or call the number it came from. If you need to speak to an individual, we have provided contacts below. If you wish to have a family member or loved one added to the text message update list, please call the contact listed below.

Visitor Restrictions

In response to guidance from the Centers for Medicare and Medicaid Services, the Heritage Center is restricting visitors effective 8:00 a.m. Saturday, March 14, 2020, we are no longer allowing outside visitors at the facility. In addition, residents are not allowed to leave the facility unless the leave is for medical appointments.

Staying in Touch with Your Loved One

We would be happy to set up times for you to speak to your loved one over the phone or via video phone call. Please contact Tina Dyal for more information or to schedule a call. 812-602-2638.

We are closely monitoring all government health officials, including the Indiana State Department of Health (ISDH) and the Centers for Disease Control (CDC) and following their guidance. The Heritage Center has extensive emergency response and Infection Control plans in place, and we are ready to implement them should the need arise. In addition, our facility has an Infection Preventionist on staff who has been highly trained in Infection Control.

While there are no confirmed cases of the COVID-19 virus in Vanderburgh County, it has been confirmed in Indiana. As a precautionary measure our facility has established additional protocols to help protect our residents.

  • The Heritage Center is taking extra steps to educate and train our staff on early identification and proper response to the virus.
  • We are asking any staff member who is showing symptoms of fever, cough or shortness of breath, to remain home.

Contacts

If you would like to add a family member to the text message updates, please call (812) 429-0700.

To set up a time to schedule a phone call or video phone call with your loved one, please call Tina Dyal: (812) 602-2638.

For any other questions or concerns, please contact Vanessa DeBord at (812) 602-2646.

We apologize for any inconvenience this may cause, but know you join the entire the Holiday Health Care team in your willingness to do whatever is necessary to protect our residents.

Finally, please continue to pray for this country and all those affected around the world. We pray that God continues to bless this community, our wonderful health care staff, and Holiday’s healthcare ministry.

Resources

If you have additional questions about the COVID-19 virus, please visit:

CDC:
https://www.cdc.gov/coronavirus/2019-nCoV/

CMS-Visitor Restrictions:
https://www.cms.gov/files/document/qso-20-14-nh-revised.pdf

Indiana State Department of Health:
https://www.in.gov/isdh/28470.htm

Vanderburgh County Health Department:
http://health.vanderburghcounty.in.gov/covid-19/

Governor Holcomb COVID-19 Briefing:
https://calendar.in.gov/site/gov/event/gov-holcomb-announces-new-steps-to-protect-public-from-covid-19/