Heritage Center COVID-19 Update

Updated on May 29, 2020
Dear families and loved ones of Heritage Center residents,

To help keep you better informed and give you greater peace of mind about the health and safety of your loved one, we will be providing you with a daily update regarding our facility’s Coronavirus (COVID-19) status.

We have had no (0) confirmed resident or staff cases of COVID-19 in our facility, nor have we had any resident deaths related to the virus. We are having no disruptions or issues with resident care and we are not experiencing any staffing concerns. We are continuing to follow guidance from the Centers for Medicare and Medicaid Services (CMS), the Indiana State Department of Health, and local health officials. We continue to follow the strict “No Visitor” policy issued by CMS on 3/13/20 (available below). Before reporting for work, all staff have their temperature taken and are screened for any symptoms of, or potential exposure to the virus. We are also taking the residents temperature and assessing for any respiratory symptoms on a daily basis. All new resident admissions, or current residents who are returning to the facility from the hospital, will be placed in a private room, located on a specifically designated wing of the facility for 14 days. After the resident has completed their 14 day observation period in the private room and have remained symptom free, they will be relocated to another room within the facility. All staff are required to wear face masks when in the facility.

If you would like to speak to someone regarding specific COVID-19 questions, please contact our Director of Nursing and Infection Preventionist, Jessica Schaefer at 812-602-2687.

Additional Contacts:

Vanessa DeBord, Director of Operations, Heritage Center: 812-602-2646

Courtney Cashman, Administrator, Heritage Center: 812-602-2725


Staying in Touch with Your Loved One

We would be happy to set up times for you to speak to your loved one over the phone or via video phone call. Please contact Tina Dyal for more information or to schedule a call. 812-602-2638.



If you would like to add a family member to the text message updates, please call (812) 429-0700.

To set up a time to schedule a phone call or video phone call with your loved one, please call Tina Dyal: (812) 602-2638.

We apologize for any inconvenience this may cause, but know you join the entire the Holiday Health Care team in your willingness to do whatever is necessary to protect our residents.

Finally, please continue to pray for this country and all those affected around the world. We pray that God continues to bless this community, our wonderful health care staff, and Holiday’s healthcare ministry.



If you have additional questions about the COVID-19 virus, please visit:


CDC Frequently Asked Questions:

CMS-Visitor Restrictions:

Indiana State Department of Health:

Vanderburgh County Health Department:

Governor Holcomb COVID-19 Briefing:

Local Ombudsman:
Voices Indiana, Inc.
Michelle Motta
(812) 423-2927